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my firefox will not work with win8.1

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  • 14 have this problem
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  • آخرین پاسخ توسّط cor-el

stober
stober
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Firefox worked well on my Win8 quad core while Microsoft Explorer constantly crashes. After upgrading to this new Win8.1 today, Firefox will not connect and basically acts as if there is no internet connection at all.

Firefox worked well on my Win8 quad core while Microsoft Explorer constantly crashes. After upgrading to this new Win8.1 today, Firefox will not connect and basically acts as if there is no internet connection at all.

All Replies (2)

kobe
kobe
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Have you tried ALL the simple troubleshooting at the Websites don't load - troubleshoot and fix error messages article?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See: