"you don't have permission to open this file" when trying to attach in firefox ONLY. Works in other browsers and windows permissions are wide open.
Only a problem in Firefox. Works in IE and Chrome. I went thru support ideas of checking windows permissions (wide open and the user is the owner), starting firefox in safe mode and uninstalled/reinstalled firefox. Same problem. Any file in My Documents gives the same error, so it is not file related. Any directory under My Documents works the same. I can move files to Desktop and then they attach fine.
All Replies (2)
Did you check the owner of the files and possibly try to make you the owner in case something went wrong?
It is possible that anti-virus software is interfering.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that helps.
As mentioned in the original post, the user IS the owner and the permissions are WIDE open for the user. I have also tried to disable the anti-virus - no luck. The problem is ONLY happening in Firefox. Chrome and IE work perfect. There is also no problem in Windows. The user can add/remove/edit files in the directory. Right now the solution seems to be to use Chrome. I'm not excited about that, but at this point, the only option.