Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

BBC iPlayer won't play on Firefox but will on Chrome! Why?

  • 2 پاسخ
  • 6 have this problem
  • 1 view
  • آخرین پاسخ توسّط guigs

more options

When I try to play BBC iPlayer on my Sony Xperia Z1 Compact, I get the message on the BBC iPlayer website, "Your device is not able to support BBC iPlayer", despite this device being listed in the supported devices. However, if I try to use BBC iPlayer in Google Chrome on the same device, it works perfectly.

Why?

When I try to play BBC iPlayer on my Sony Xperia Z1 Compact, I get the message on the BBC iPlayer website, "Your device is not able to support BBC iPlayer", despite this device being listed in the supported devices. However, if I try to use BBC iPlayer in Google Chrome on the same device, it works perfectly. Why?

All Replies (2)

more options

Hi grahamt,

After testing on a few devices, it is true that currently the BBC iplayer is not compatible with this device. It does however work on tablets. http://iplayerhelp.external.bbc.co.uk.../mediaplayerfaq

It does look like however they are moving to an android app solution, please see the video player in the Play Store.

Let us know if this helps!

Cheers,

Rachel

more options

Also they are working on this issue in Bug 775919 - BBC iPlayer does not detect the Firefox UA. Please check that for updates and progress.