Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Messages marked as "not spam" keep going to spam folder

  • 1 پاسخ
  • 37 have this problem
  • 5 views
  • آخرین پاسخ توسّط Matt

more options

I receive messages in my spam folder which are not spam. I keep marking them as not spam, but subsequent messages keep going to spam. How do I stop this.

I receive messages in my spam folder which are not spam. I keep marking them as not spam, but subsequent messages keep going to spam. How do I stop this.

Chosen solution

If the email address in question in in your address book you need to look outside of Thunderbird for your problem, like the spam filter on your anti virus program. or is that internet security suite.

Read this answer in context 👍 5

All Replies (1)

more options

Chosen Solution

If the email address in question in in your address book you need to look outside of Thunderbird for your problem, like the spam filter on your anti virus program. or is that internet security suite.