Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Thunderbird stopped working after installation of security update

  • 2 پاسخ
  • 10 have this problem
  • 1 view
  • آخرین پاسخ توسّط techtool-55

techtool-55
techtool-55
more options

After installation of security update 24.4.0 (20140316131045) Thunderbird cannot retrieve or send messages from any of my e-mail servers. There is no error message. I can see the new messages via webmail. Is there any way to uninstall this security update?

After installation of security update 24.4.0 (20140316131045) Thunderbird cannot retrieve or send messages from any of my e-mail servers. There is no error message. I can see the new messages via webmail. Is there any way to uninstall this security update?

Chosen solution

Make sure your firewall isn't blocking Thunderbird.

Read this answer in context 👍 2

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

Make sure your firewall isn't blocking Thunderbird.

techtool-55
techtool-55 Question owner
more options

Changed the firewall setting for Thunderbird in Norton's Internet Security from "Auto" to Allow" and this fixed the problem. I had updated to a new version of Norton's on 3/11/14. Don't know why the problem did not manifest itself until the Thunderbird security update installed on 3/18/14.. Very happy it is now fixed!!! Thanks!!!