Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot open/close tabs that are part of an open folder - like ghosts

  • 2 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط strobe

more options

When I open a new tab, sometimes 2 or more tabs appear & cannot be closed and then that page is not able to be visited. They are like ghosts - they appear but you can't open/close them (they can be pinned, however, but still not able to be viewed). Thanks

When I open a new tab, sometimes 2 or more tabs appear & cannot be closed and then that page is not able to be visited. They are like ghosts - they appear but you can't open/close them (they can be pinned, however, but still not able to be viewed). Thanks

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

Thank you, cor-el! I think it's the Adblock Plus Pop-up Addon extension that caused the problem. I will post again if it starts again.