Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Unable to connect The connection was refused when attempting to contact live.mozillamessaging.com.

  • 1 پاسخ
  • 14 have this problem
  • 5 views
  • آخرین پاسخ توسّط Matt

Jumange
Jumange
more options

As of April 28th, I am unable to connect to my email account. Internet connection working fine. Account data is correct

Error message is:

Unable to connect

The connection was refused when attempting to contact live.mozillamessaging.com.

As of April 28th, I am unable to connect to my email account. Internet connection working fine. Account data is correct Error message is: Unable to connect The connection was refused when attempting to contact live.mozillamessaging.com.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

That sounds like your anti virus program blocking Thunderbird.

Nortons is perhaps the worst for this, but it is not alone. Go into whatever passes for a firewall component and make sure Thunderbird is explicitly allowed access to the internet. A setting of Automatic is not adequate.