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Why do messages from senders in my Address Book that I have continually marked as Not Junk always get moved from my Inbox to my Junk folder every time I view?

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  • آخرین پاسخ توسّط gk0moz

rowinator
rowinator
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I get daily emails from a specific source. I've added the address that these emails come from to my Address Book. I've ensured the whitelist is set up to prevent these from going to my Junk folder. I've continually marked them as Not Junk. The e-mails show up in my inbox, but when I view them, it displays the message for 5 seconds tops, then transfers it to my Junk folder. I have to then go to my junk folder, mark it as Not Junk (which I've been doing every day for a week now), which then moves it back to my Inbox where I can view it.

I don't understand why these messages keep getting moved to my Junk folder, though. In Address Book and I've marked them as Not Junk. Frankly, this has become really stupid and annoying.

I get daily emails from a specific source. I've added the address that these emails come from to my Address Book. I've ensured the whitelist is set up to prevent these from going to my Junk folder. I've continually marked them as Not Junk. The e-mails show up in my inbox, but when I view them, it displays the message for 5 seconds tops, then transfers it to my Junk folder. I have to then go to my junk folder, mark it as Not Junk (which I've been doing every day for a week now), which then moves it back to my Inbox where I can view it. I don't understand why these messages keep getting moved to my Junk folder, though. In Address Book and I've marked them as Not Junk. Frankly, this has become really stupid and annoying.

All Replies (1)

gk0moz
gk0moz
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Hi rowinator,

I assume, you've activated the thunderbirtd junk-filter? Or do you use your own filters? May be there's another filter, executed afterwards, that marks the mail as junk? You can have a look into the filterlog.html in your TB folder, there you can see if one of your own filters caught this mails.

regards georg