We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

After Upgrade to new version 29.0.1 my facebook video is stopped to play..

  • 1 پاسخ
  • 41 have this problem
  • 7 views
  • آخرین پاسخ توسّط cor-el

ashfaq_shaikh
ashfaq_shaikh
more options

I'm firefox loyal user plz help. After upgrade to new version of firefox i.e. 29.0.1 my FACEBOOK videos are not working. just black screen appear and box show loading icon but nothing happen.. i wait for a long time for a small video but it is not work.. Youtube video run perfectly, i have uptodate version of flash player.. hope you should do this fast.. thanks

I'm firefox loyal user plz help. After upgrade to new version of firefox i.e. 29.0.1 my FACEBOOK videos are not working. just black screen appear and box show loading icon but nothing happen.. i wait for a long time for a small video but it is not work.. Youtube video run perfectly, i have uptodate version of flash player.. hope you should do this fast.. thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.