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I Can't go past the ebay sign page it keeps going back to sigh in again. please help

  • 3 vastausta
  • 6 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja Mark Schmidt

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When I am already sigh in to ebay pressing the sell or revise link it goes to the sigh in page and won't go pass it. It has the correct username and password.

When I am already sigh in to ebay pressing the sell or revise link it goes to the sigh in page and won't go pass it. It has the correct username and password.

Valittu ratkaisu

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Lue tämä vastaus kontekstissaan 👍 2

Kaikki vastaukset (3)

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Valittu ratkaisu

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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Hi Thanks that sorted it.

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Glad I could help! :)