Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

My e-mail links from THE BAT are not working since the last Firefox upgrade. I've tried to find an answer in your support forum, but don't see one.

  • 6 vastausta
  • 1 henkilöllä on sama ongelma
  • 3 näyttöä
  • Viimeisin kirjoittaja Patzilla

more options

I have to copy and paste the links from all of my messages since the latest upgrade to Firefox. None of them work. I'm using The Bat as my e-mail client and I have Firefox as default browser there. When I click on the link, it looks as though something in The Bat is working, but nothing happens in Firefox.

I have to copy and paste the links from all of my messages since the latest upgrade to Firefox. None of them work. I'm using The Bat as my e-mail client and I have Firefox as default browser there. When I click on the link, it looks as though something in The Bat is working, but nothing happens in Firefox.

Kaikki vastaukset (6)

more options
I'm using The Bat as my e-mail client

In case it isn't obvious, this is the Thunderbird support forum.

When I click on the link, ... nothing happens in Firefox.

This may help. https://support.mozilla.org/kb/hyperlinks-in-messages-not-working

more options

I'm sorry. Didn't know this was a Thunderbird forum. The link that you sent to me (had to copy and paste) didn't work. I had to remove the ". Anyway, have done all of this and can't find an answer. Thank you.

more options

Patzilla said

I'm sorry. Didn't know this was a Thunderbird forum. The link that you sent to me (had to copy and paste) didn't work. I had to remove the ". Anyway, have done all of this and can't find an answer. Thank you.

The link works for me and not for you. That sounds like a clue to the problem if you have this weird ". in the link Perhaps just uninstall you anti virus program. They are well know to cause all sorts of issues.

But I will transfer this to the Firefox forum, perhaps a firefox specialist might have some suggestions..

more options

Thank you Matt. I appreciate you passing this on to the specialists since I've done everything to try to solve this myself.

more options

What do these links look like if you paste them in the location/address bar?

Are that valid URLs with the proper protocol (https/http) and nothing appended?

more options