Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

If I refresh firefox, how will it affect both my user account and administrator account and what will I need to do to get them working properly again?

  • 2 réponses
  • 2 ont ce problème
  • 9 vues
  • Dernière réponse par the-edmeister

more options

If I refresh firefox, how will it affect both my user account and administrator account and what will I need to do to get them working properly again?

I just finished a couple weeks of work setting up my user account separate from my administrator account and working out all the bugs, cross information problems, lost information problems, etc.

The unresponsive plug-in error and the other common error, I forget the name at the moment, freeze my computer 20 to 30 times a day! Firefox help suggests to refresh firefox.

I've had problems with losing stuff when refreshing firefox before and DO NOT WANT TO LOSE ALL THE WORK I'VE JUST FINISHED.

Can you help?

If I refresh firefox, how will it affect both my user account and administrator account and what will I need to do to get them working properly again? I just finished a couple weeks of work setting up my user account separate from my administrator account and working out all the bugs, cross information problems, lost information problems, etc. The unresponsive plug-in error and the other common error, I forget the name at the moment, freeze my computer 20 to 30 times a day! Firefox help suggests to refresh firefox. I've had problems with losing stuff when refreshing firefox before and DO NOT WANT TO LOSE ALL THE WORK I'VE JUST FINISHED. Can you help?

Toutes les réponses (2)

more options

You will lose all settings.

Refresh Firefox {web link} is a LAST RESORT ! !

Refresh Firefox - reset add-ons and settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.

more options

Don't do a Refresh for a Plugin error, the Refresh doesn't affect Plugins.

Please provide screenshots of those error messages.


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.