Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Videos play fuzzy and out of focus regardless of website

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par FredMcD

PEB1130
PEB1130
more options

After the latest update all videos are playing out of focus and fuzzy only on the Firefox browser, version 60, 64-bit on Windows 10 x 1803. (Chrome, Opera etc. are fine). Any suggestions are appreciated!

After the latest update all videos are playing out of focus and fuzzy only on the Firefox browser, version 60, 64-bit on Windows 10 x 1803. (Chrome, Opera etc. are fine). Any suggestions are appreciated!

Toutes les réponses (2)

Shadow110
Shadow110
more options

Hi, for a nice round number please try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.3 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

FredMcD
FredMcD
more options

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration