Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I can't get more than one window of Firefox to open no matter what I try. Help!

  • 1 réponse
  • 4 ont ce problème
  • 10 vues
  • Dernière réponse par cor-el

AnonymousUser
AnonymousUser
more options

I recently had a virus and had to do a system restore to about a month ago. After the restore everything worked okay, except for Firefox. Now I can't open more than one Firefox window at a time and the window that is open is having a bunch of problems (right clicking won't open things into tabs, the back button isn't working, etc.). I've tried uninstalling and reinstalling Firefox, but that did nothing.

== Yesterday

I recently had a virus and had to do a system restore to about a month ago. After the restore everything worked okay, except for Firefox. Now I can't open more than one Firefox window at a time and the window that is open is having a bunch of problems (right clicking won't open things into tabs, the back button isn't working, etc.). I've tried uninstalling and reinstalling Firefox, but that did nothing. == Yesterday

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")