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AVG resident shield alert cookie.zedo every time I open firefox or thunderbird

  • 3 réponses
  • 15 ont ce problème
  • 8 vues
  • Dernière réponse par tlaclair

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Every time I open Firefox or Thunderbird I get a "resident Shield ALert on "Mozilla\Firefox\Profiles\dlmgqhum.default\cookies.sqlite".

How do I stop this?

Every time I open Firefox or Thunderbird I get a "resident Shield ALert on "Mozilla\Firefox\Profiles\dlmgqhum.default\cookies.sqlite". How do I stop this?

Toutes les réponses (3)

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Zedo is a tracking cookie:

Have you allowed AVG to try to remedy the problem?

Malware removal
Download, install and update as many of the following as possible until your infections are cleaned.

  1. The free versions of these scanners will detect infections and clean your system; no need to purchase
  2. Different malware scanners detect some malware that other scanners do not.
  3. If you are unable to download the malware programs,
    • change the name of the installer program before saving the download to your hard drive, and
    • once installed, go to the installation folder for the program and change the name of the program executable file (i.e., for Malwarebytes Anti-Malware, change mbam.exe to xyz-mb.exe), then update the program and run the scan.
    • you may need to download on an un-infected computer, change the name of the installer program, copy the installer to a CD or USB thumb drive, and transport to your system for installation.
  4. Some stubborn malware will need to be removed in Windows Safe Mode with Networking. See:

If these don't find or can't clear the infection(s), post in one of these forums for specialized malware removal help:

  1. Read and follow their rules for posting
  2. Follow their instructions to the letter
  3. Be patient; you are put in a queue and you will get a response when they get to your post
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I tried Spyware treminator and current free version of AVG...no joy..

Trying Zedoremovaltool now..

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Zedoremovaltool may have worked but thought it cost to much ..

I went into firefox ...tools..options..privacy and removed individual cookies..

we'll see it that works...