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Angry Birds Friends on Facebook will not load in Firefox, just white screen. Will load using Chrome, etc?

  • 1 réponse
  • 48 ont ce problème
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  • Dernière réponse par Andrew

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Angry Birds Friends on Facebook will not load in Firefox, just white screen. Will load using Chrome, etc? Checked for malware, cleared cache, re-installed Firefox, disabled add ons, enabled java, updated flash and shockwave, etc.

Angry Birds Friends on Facebook will not load in Firefox, just white screen. Will load using Chrome, etc? Checked for malware, cleared cache, re-installed Firefox, disabled add ons, enabled java, updated flash and shockwave, etc.

Toutes les réponses (1)

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Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Upgrade your graphics drivers to use hardware acceleration and WebGL

Did this fix your problems? Please report back to us!

Thank you.