搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Angry birds wont load, I just get ad banners and a white screen.

  • 2 个回答
  • 11 人有此问题
  • 1 次查看
  • 最后回复者为 l3igjimmy

more options

This started on Monday, I went to play the weekly tournament but all I got was a white screen with angry birds ad banners top and bottom. I have googled this and so far I have tried Updating flash, shockwave, java. I tried clearing cookies and cache, Uninstalling firefox and reinstalling, tried with my antivirus off, tried uninstalling my antivirus, tried updating graphics drivers. I cant think of anything else to try, I know it's a local issue as I have friends who tell me theirs is ok. Between Sunday (when i was able to play) and Monday, nothing on my laptop changed, except the fact that it wont load, I've tried several other games on facebook but this is the only one that wont load.

This started on Monday, I went to play the weekly tournament but all I got was a white screen with angry birds ad banners top and bottom. I have googled this and so far I have tried Updating flash, shockwave, java. I tried clearing cookies and cache, Uninstalling firefox and reinstalling, tried with my antivirus off, tried uninstalling my antivirus, tried updating graphics drivers. I cant think of anything else to try, I know it's a local issue as I have friends who tell me theirs is ok. Between Sunday (when i was able to play) and Monday, nothing on my laptop changed, except the fact that it wont load, I've tried several other games on facebook but this is the only one that wont load.

所有回复 (2)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

more options

Hi, Your help is much appreciated and aided me in resolving my issue. I had over looked the extensions so when I tried your suggestion I noticed I only had 2, an Epub reader and avast plug in. Obviously it's the avast, I had uninstalled my anti virus but neglected the plug in, I disabled it and hey presto. Once again Thank you very much.