Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Can't set up 2 Factor Auth

  • 4 antwurd
  • 1 hat dit probleem
  • 6 werjeftes
  • Lêste antwurd fan Su5eD

Su5eD
Su5eD
more options

I tried to set up 2FA on my firefox account, but it didn't work. How to reproduce: 1.Go to account settings; 2. Click "enable" next to Two-step authentication; 3.Scan QR Code with Google Authenticator app (or Authy); 4.Enter the code from the app; 5 - I got an "Invalid two-step authentication code" error under the text box; I also tried manually entering the key manually, but it didn't work either.

I tried to set up 2FA on my firefox account, but it didn't work. How to reproduce: 1.Go to account settings; 2. Click "enable" next to Two-step authentication; 3.Scan QR Code with Google Authenticator app (or Authy); 4.Enter the code from the app; 5 - I got an "Invalid two-step authentication code" error under the text box; I also tried manually entering the key manually, but it didn't work either.

Alle antwurden (4)

Eve
Eve
more options

are you entering the random code generated in Authy AFTER you scan the QR code?

Su5eD
Su5eD Fraacheigener
more options

Eve said

are you entering the random code generated in Authy AFTER you scan the QR code?

Yes, of course.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you connected to the internet on the mobile device and use a reliable time service are the TOTP code is time dependent and is only valid for thirty seconds ?

Su5eD
Su5eD Fraacheigener
more options

cor-el said

Are you connected to the internet on the mobile device and use a reliable time service are the TOTP code is time dependent and is only valid for thirty seconds ?

Yes