Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

No progress bar or indication that Thunderbird is compacting, cannot fully compact.

  • 6 fhreagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó Matt

RexPrestige
RexPrestige
more options

Hi all! When I start up Thunderbird, I am always prompted to compact my folders. See attached screenshot. When I click the "Compact Now" button, I expect to see something like the other attached screenshot, but I see nothing at all. Sometimes it does run, but only saves up to 1 MB. My concern is that some of my mail may not be being compacted. Thus my mail might be vulnerable to corruption and loss.

For attempted fixes, all I have tried is selecting each account name and clicking File -> Compact Folders. It appears that it successfully compacts the folders of these accounts, but at most 1 or 2 MB are recovered. The prompt that 115 MB may be saved still appears when I close and open Thunderbird.

I am running Linux Mint 18.3 with Thunderbird 52.9.1 .

Hi all! When I start up Thunderbird, I am always prompted to compact my folders. See attached screenshot. When I click the "Compact Now" button, I expect to see something like the other attached screenshot, but I see nothing at all. Sometimes it does run, but only saves up to 1 MB. My concern is that some of my mail may not be being compacted. Thus my mail might be vulnerable to corruption and loss. For attempted fixes, all I have tried is selecting each account name and clicking File -> Compact Folders. It appears that it successfully compacts the folders of these accounts, but at most 1 or 2 MB are recovered. The prompt that 115 MB may be saved still appears when I close and open Thunderbird. I am running Linux Mint 18.3 with Thunderbird 52.9.1 .
Attached screenshots

Réiteach roghnaithe

Two things: 1. there is no progress bar or window, but in the bottom status bar it should which folders are being compacted 2. there is currently a bug which gives a false high disk savings amount - so the 110MB might be correct

Read this answer in context 👍 1

All Replies (6)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Réiteach Roghnaithe

Two things: 1. there is no progress bar or window, but in the bottom status bar it should which folders are being compacted 2. there is currently a bug which gives a false high disk savings amount - so the 110MB might be correct

RexPrestige
RexPrestige Úinéir na ceiste
more options

Hi Wayne! Thanks for your answers. Am I right in thinking this is that bug?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

You might also want to place Thunderbird into offline mode and manually compact as the release version is not compacting IMAP accounts while "online" at least that is what I read in the release notes to TB60.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

RexPrestige said

Hi Wayne! Thanks for your answers. Am I right in thinking this is that bug?

correct

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Matt said

You might also want to place Thunderbird into offline mode and manually compact as the release version is not compacting IMAP accounts while "online" at least that is what I read in the release notes to TB60.

Manual works regardless of offline or online status. Only automatic is affected. (the release notes are simplified)

Athraithe ag Wayne Mery ar

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Sorry for the noise then.