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Mac osx: Firefox crashes everytime I open it, and then asks if i want to open "firefox-bin"?

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  • 1 has this problem
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  • Last reply by onemusician

onemusician
onemusician
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everytime i open it, it crashes, then askes if i want to open "firefox-bin"? do i open it so my firefox will work? or is something else wrong?

here is the crash report

Process: firefox-bin [53637] Path: /Applications/Firefox.app/Contents/MacOS/firefox-bin Identifier: org.mozilla.firefox Version: 12.0 (12.0) Code Type: X86 (Native) Parent Process: launchd [151]

Interval Since Last Report: 14515969 sec Crashes Since Last Report: 37 Per-App Interval Since Last Report: 3482691 sec Per-App Crashes Since Last Report: 5

Date/Time: 2014-05-21 18:06:31.348 -0400 OS Version: Mac OS X 10.5.8 (9L31a) Report Version: 6 Anonymous UUID: F7D47A75-B7CD-4A9C-BB1D-8724A36421FA

Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000005 Crashed Thread: 0

Thread 0 Crashed: 0 XUL 0x02dbdc03 jpeg_simd_cpu_support + 63315 1  ??? 0xbfff9900 0 + 3221199104

Thread 1: 0 libSystem.B.dylib 0x9087a166 mach_msg_trap + 10 1 libSystem.B.dylib 0x9088195c mach_msg + 72 2 XUL 0x01c9c0fd catch_exception_raise + 2829 3 libSystem.B.dylib 0x908aaf12 thread_start + 34

Thread 2: 0 libSystem.B.dylib 0x908aa8c6 kevent + 10

Thread 3: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 XUL 0x02cbb72f NS_CycleCollectorSuspect_P + 12447

Thread 4: 0 libSystem.B.dylib 0x908c960a select$DARWIN_EXTSN + 10 1 libnspr4.dylib 0x00054939 PR_Poll + 441 2 XUL 0x01cd58df catch_exception_raise + 238319

Thread 5: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241

Thread 6: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 XUL 0x03049b27 js::StopPCCountProfiling(JSContext*) + 8855 4 libnspr4.dylib 0x00058822 PR_JoinThread + 338 5 libSystem.B.dylib 0x908ab055 _pthread_start + 321 6 libSystem.B.dylib 0x908aaf12 thread_start + 34

Thread 7: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87 4 XUL 0x0277e414 DumpJSValue + 125700 5 libSystem.B.dylib 0x908ab055 _pthread_start + 321 6 libSystem.B.dylib 0x908aaf12 thread_start + 34

Thread 8: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87 4 XUL 0x02caf2b3 XRE_AddStaticComponent + 38755

Thread 9: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420

Thread 10: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420

Thread 11: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420

Thread 12: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 XUL 0x0292e0e0 js::SecurityWrapper<js::Wrapper>::~SecurityWrapper() + 848704 4  ??? 0x0010e570 0 + 1107312

Thread 13: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420

Thread 14: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420

Thread 15: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87

Thread 16: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87

everytime i open it, it crashes, then askes if i want to open "firefox-bin"? do i open it so my firefox will work? or is something else wrong? here is the crash report Process: firefox-bin [53637] Path: /Applications/Firefox.app/Contents/MacOS/firefox-bin Identifier: org.mozilla.firefox Version: 12.0 (12.0) Code Type: X86 (Native) Parent Process: launchd [151] Interval Since Last Report: 14515969 sec Crashes Since Last Report: 37 Per-App Interval Since Last Report: 3482691 sec Per-App Crashes Since Last Report: 5 Date/Time: 2014-05-21 18:06:31.348 -0400 OS Version: Mac OS X 10.5.8 (9L31a) Report Version: 6 Anonymous UUID: F7D47A75-B7CD-4A9C-BB1D-8724A36421FA Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000005 Crashed Thread: 0 Thread 0 Crashed: 0 XUL 0x02dbdc03 jpeg_simd_cpu_support + 63315 1 ??? 0xbfff9900 0 + 3221199104 Thread 1: 0 libSystem.B.dylib 0x9087a166 mach_msg_trap + 10 1 libSystem.B.dylib 0x9088195c mach_msg + 72 2 XUL 0x01c9c0fd catch_exception_raise + 2829 3 libSystem.B.dylib 0x908aaf12 thread_start + 34 Thread 2: 0 libSystem.B.dylib 0x908aa8c6 kevent + 10 Thread 3: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 XUL 0x02cbb72f NS_CycleCollectorSuspect_P + 12447 Thread 4: 0 libSystem.B.dylib 0x908c960a select$DARWIN_EXTSN + 10 1 libnspr4.dylib 0x00054939 PR_Poll + 441 2 XUL 0x01cd58df catch_exception_raise + 238319 Thread 5: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 Thread 6: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 XUL 0x03049b27 js::StopPCCountProfiling(JSContext*) + 8855 4 libnspr4.dylib 0x00058822 PR_JoinThread + 338 5 libSystem.B.dylib 0x908ab055 _pthread_start + 321 6 libSystem.B.dylib 0x908aaf12 thread_start + 34 Thread 7: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87 4 XUL 0x0277e414 DumpJSValue + 125700 5 libSystem.B.dylib 0x908ab055 _pthread_start + 321 6 libSystem.B.dylib 0x908aaf12 thread_start + 34 Thread 8: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87 4 XUL 0x02caf2b3 XRE_AddStaticComponent + 38755 Thread 9: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420 Thread 10: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420 Thread 11: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420 Thread 12: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 XUL 0x0292e0e0 js::SecurityWrapper<js::Wrapper>::~SecurityWrapper() + 848704 4 ??? 0x0010e570 0 + 1107312 Thread 13: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420 Thread 14: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420 Thread 15: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87 Thread 16: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87

All Replies (2)

Microrobot
Microrobot
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.

Now, a new tab containing your troubleshooting information should open.

  1. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  2. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  3. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

onemusician
onemusician Question owner
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i can sometimes open the page long enough to look at, but i cannot find the reset button, my version is firefox 12.0. is there any other way to reset?