We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

New Sync doesn't work at all.

  • 1 resposta
  • 8 have this problem
  • 16 views
  • Last reply by Sarge

Sarge
Sarge
more options

I followed all the instructions for the "new" Firefox sync so I could sync my desktop browser with my android devices.... and.... three hours later nothing has synched. On any of my devices. The old synch worked in minutes, the new one works NOT AT ALL! I go into android settings>accounts>Firefox and the stupid thing says it synced a few minutes ago. Well that's bull because all my desktop bookmarks are here on my PC, waiting to go to my android phone, and they're not getting there. What do I have to do to make this work?

I followed all the instructions for the "new" Firefox sync so I could sync my desktop browser with my android devices.... and.... three hours later nothing has synched. On any of my devices. The old synch worked in minutes, the new one works NOT AT ALL! I go into android settings>accounts>Firefox and the stupid thing says it synced a few minutes ago. Well that's bull because all my desktop bookmarks are here on my PC, waiting to go to my android phone, and they're not getting there. What do I have to do to make this work?

Sarge modificouno o

Chosen solution

Well I figured it out. Turns out I needed to go to the android device settings > data usage > menu > and enable "auto-sync data." Gee, you might want to tell your end-users that they need to have that enabled. Seems kind of important to me. It took me six bloody hours scratching my head trying to figure out what was wrong, nothing in the Firefox app was gave me any clue. Why the hell isn't this listed in an FAQ somewhere? Seems kind of important since without the user knowing about this, sync can be FUBAR.

Ler a resposta no contexto 👍 3

All Replies (1)

Sarge
Sarge Question owner
more options

Chosen Solution

Well I figured it out. Turns out I needed to go to the android device settings > data usage > menu > and enable "auto-sync data." Gee, you might want to tell your end-users that they need to have that enabled. Seems kind of important to me. It took me six bloody hours scratching my head trying to figure out what was wrong, nothing in the Firefox app was gave me any clue. Why the hell isn't this listed in an FAQ somewhere? Seems kind of important since without the user knowing about this, sync can be FUBAR.