Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Checking for updates tells me that current version 17.0 is the latest when I know there is a new version. How do I update?

  • 4 respostas
  • 1 has this problem
  • 1 view
  • Last reply by krcic

more options

When I check for updates in Thunderbird, it tells me the version is 17.0 and that this is the latest version. I checked on the Mozilla website and the latest version to download is 24.5.0. How can I upgrade to the new version without having to download the entire program from scratch? I am running OS X 10.9.3 Thanks

When I check for updates in Thunderbird, it tells me the version is 17.0 and that this is the latest version. I checked on the Mozilla website and the latest version to download is 24.5.0. How can I upgrade to the new version without having to download the entire program from scratch? I am running OS X 10.9.3 Thanks

Chosen solution

It's no use downloading the entire program from scratch. I found a way around that by updating through MacKeeper. It has a Updates Manager tab that tells you what needs updating and actually does the update for you. Not good Mozilla that another program updates your software better than you.

Ler a resposta no contexto 👍 1

All Replies (4)

more options

Go to this link and click on the download link.

http://www.mozilla.org/en-US/thunderbird

more options

Chosen Solution

It's no use downloading the entire program from scratch. I found a way around that by updating through MacKeeper. It has a Updates Manager tab that tells you what needs updating and actually does the update for you. Not good Mozilla that another program updates your software better than you.

more options

Why the objection to "downloading the whole program from scratch"?

How do you know this isn't what your Updates Manager does anyway?

If there is no update path using a patch from one version to another, then you have to download the installer for the newer version. In this case there would be no "upgrade" path; it would be a re-install.

It is an ongoing irritation with Thunderbird that occasionally there is a version change which the old version doesn't "see" and so you have to download the new version. Possibly this is deliberate to force a complete reinstallation rather than apply a patch, perhaps because there has been some fundamental change which is beyond the capability of a patch. In the past, some updates have changed the profile structure, and the new version of Thunderbird "knows" how to update the profile too.

But reinstalling "from scratch" is no big deal; your data is stored separately in Thunderbird's profile, which persists from one install to another. Indeed, you can uninstall Thunderbird, install a newer version at some later time, and it'll pick up your old profile and work as if nothing had happened.

Zenos modificouno o

more options

Thanks Zenos. I understand what you are saying. In any case, I was able to update using the update functionality within MacKeeper, so all is well.