Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"A script on this page may be busy, or it may have stopped responding"

  • 6 respostas
  • 8 have this problem
  • 2 views
  • Last reply by John99

more options

"A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete" is an error message that pops up on Firefox every time I pause/skip advertisement on a YouTube video. When I do click on the YouTube video, it freezes for 10/15 seconds before the dialogue box appears.

I have been researching this and cannot find a successful solution. One answer regarding going to 'about:config' and changing a response time will eliminate the dialogue box, but the 15 second freeze will still occur each time.

I have also uninstalled then re-installed both Firefox and flash player, but no changes.

What did kind of work though is before I re-downloaded Adobe Flash Player, the video would run perfectly, which makes me think the problem lies within the Flash Player. But Flash Player is a must especially on Facebook and other sites.

Also to note; I am operating a Microsoft Surface Pro and when I use the keypad mouse there is no problem, but only when I physically touch the screen.

It would be great to get some kind of solution to this otherwise I'm back to using explorer!

"A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete" is an error message that pops up on Firefox every time I pause/skip advertisement on a YouTube video. When I do click on the YouTube video, it freezes for 10/15 seconds before the dialogue box appears. I have been researching this and cannot find a successful solution. One answer regarding going to 'about:config' and changing a response time will eliminate the dialogue box, but the 15 second freeze will still occur each time. I have also uninstalled then re-installed both Firefox and flash player, but no changes. What did kind of work though is before I re-downloaded Adobe Flash Player, the video would run perfectly, which makes me think the problem lies within the Flash Player. But Flash Player is a must especially on Facebook and other sites. Also to note; I am operating a Microsoft Surface Pro and when I use the keypad mouse there is no problem, but only when I physically touch the screen. It would be great to get some kind of solution to this otherwise I'm back to using explorer!

All Replies (6)

more options

Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

more options

Thank you for the reply FredMcD but unfortunately this has not solved my problem.

Note that this only occurs on YouTube for me and is now getting quite annoying

more options

Try this: Go to Program Defaults and Settings: Highlight Firefox. Press Remove! Solved!

YOUR STUPID BROWSER IS WORTH OF NOTHING !!!! Edited for language, see guidelines ~J99

John99 modificouno o

more options

ShinMeiyoh... On a Microsoft Surface Pro, explorer runs like shit (especially when streaming live NBA which is what I do most) and Chrome is either blurry or too small for a touch screen (depending on your settings), so Firefox seems to be the only choice for me.

more options

Comment from a forum moderator. ShinMeiyoh

If you have a technical problem you would like help with please start your own thread with full details of the problem Use /questions/new and follow the prompts to include full troubleshooting information. I have seen & replied to your question i want you to pay me compensation!!! https://support.mozilla.org/en-US/que.../1004494#answer-586018

I have prevented your post from displaying. Please do not post in other peoples questions unless you are able to offer them a technical solution to problems.

John99 modificouno o

more options

ShinMeiyoh

Anyone is free to uninstall or install Firefox as they see fit

Your <edited> comment ... YOUR ... BROWSER IS WORTH OF NOTHING !!!! Coincidentally that is the price charged for it. So if it is of use it is good value. Firefox does have close to 1/2 Billion users

-->