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Message Filters fail during receiving emails

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  • Last reply by Matt

JavaMania
JavaMania
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When receiving email, I often get the following Alert message for items I have setup for filtering:

The messages could not be filtered to folder 'folder-name' because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.

Neither of the possible issues stated are true. I have several filters. Some work fine while others fail.

If I subsequently Run Filters on Folder option against the Inbox, all filters run without issue.

I have tried compacting the folders as well as rebuilding the global database indexes, but the problem persists.

When receiving email, I often get the following Alert message for items I have setup for filtering: The messages could not be filtered to folder 'folder-name' because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again. Neither of the possible issues stated are true. I have several filters. Some work fine while others fail. If I subsequently Run Filters on Folder option against the Inbox, all filters run without issue. I have tried compacting the folders as well as rebuilding the global database indexes, but the problem persists.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Try excluding your profile folder from on access scanning by your anti virus program.

I am guessing, but guess that the filter moves a message, the av scans it and the filter tries again while the scanning is happening. Most likely the size on disk affects the error rate. The larger the folder the slower the scan would be.