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netio errors using firefox

  • 3 respostas
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

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For the last few months whenever I try to use Firefox for a period of time, it causes a windows minidump then cause the BSOD to occur. I would like to send a few minidumps your direction to see if the browser is causing this issue with the NETIO.SYS object. This error does not occur with any other browser so I feel that if you folks could take a look at the dump maybe I could get a direction to go in. I will also be sending these files to Microsoft too.

For the last few months whenever I try to use Firefox for a period of time, it causes a windows minidump then cause the BSOD to occur. I would like to send a few minidumps your direction to see if the browser is causing this issue with the NETIO.SYS object. This error does not occur with any other browser so I feel that if you folks could take a look at the dump maybe I could get a direction to go in. I will also be sending these files to Microsoft too.

All Replies (3)

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I suggest that you visit a Windows forum to find the cause of this error. For example, I did a google search on "minidump NETIO.SYS Firefox Windows 8.1" and found the following posted Jun 28, 2014 in the Windows 8 Forums > BSOD Crashes and Debugging forum:

(This particular case was resolved by uninstalling Avira Antivirus)

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You can check the event log for details of the BSOD.