Firefox has become virtually impossible to use
Firefox:
1. has been crashing all the time for about two months now and losing my tabs 2. is now giving endless "Script has stopped responding" messages whenever I try to load media (only loads static pages) 3. won't even play teleseminar replays 4. won't respond to uninstalls/reinstalls, resets or reboots.
Can anybody help?
Chosen solution
Can you start Firefox in Safe Mode?
You can use one of these to start Firefox in Safe Mode:
- On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
- On Mac, hold down the Options key while starting Firefox
- Help > Restart with Add-ons Disabled
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need close and restart Firefox after toggling this setting.
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
- https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
All Replies (3)
Oh, and, 5. Is constantly hanging.
Chosen Solution
Can you start Firefox in Safe Mode?
You can use one of these to start Firefox in Safe Mode:
- On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
- On Mac, hold down the Options key while starting Firefox
- Help > Restart with Add-ons Disabled
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need close and restart Firefox after toggling this setting.
Hi Cor-el, thanks for your response.
I figured the problem had to be a new antivirus I had installed/old one I'd uninstalled, so I went to control Panel and uninstalled the new antivirus plus any other new programme that wasn't from a trusted source (they'd actually "installed themselves" because I never knowingly installed them!).
And my problem seems fixed! I'll monitor Firefox over the next few days and see whether everythings OK, then I'll mark this as solved. Sorry I didn't think of uninstalling the programmes before posting here :/