When I try and send mail from one of two email addresses, it asks me for a password to a google e-mail account I no longer have, so now I can't send any mail
I have x6 gmail accounts set up on my Thunderbird pop mail. When ever I try and send ANY email from 2 of these accounts (fxxxxxxxxxxo@gmail.com & fxxxxxxxxxxxxxl@gmail.com) a window pops up and says the following:
Enter your password for bxxxxxxxxxxxxxxxxxxxxe@gmail.com on smtp.googlemail.com
I haven't had that email address for a couple years, and I've tried every password I've ever used with no luck.
I eventually have to hit cancel, the a new error box pops up that says the following:
Sending of message failed. An error occurred sending mail: Could not get password for smtp.googlemail.com. The message was not sent.
PLEASE PLEASE help, I need these two address to work. Every other address (x4) through Thunerbird works.
Thank you for your time and support.
James modificouno o
Chosen solution
Sounds like you need to do some cleanup on your SMTP server settings.
From the Menu Bar select Tools-Account Settings-Outgoing Server (SMTP)
No menu bar? Press the alt key.
Remove the old server and add the correct ones for your 2 problem accounts.
Ler a resposta no contexto 👍 0All Replies (5)
Chosen Solution
Sounds like you need to do some cleanup on your SMTP server settings.
From the Menu Bar select Tools-Account Settings-Outgoing Server (SMTP)
No menu bar? Press the alt key.
Remove the old server and add the correct ones for your 2 problem accounts.
Are you trying to send an email from "bxxxxxxxxxxxxxxxxxxxxe@gmail.com" this address??
Check your Thunderbird Account Settings and SMTP
James modificouno o
Thank you for your help, but I have no idea what an STMP is, nor how to make the changes you are suggesting. Can you help with that please?
No, the bxxxxxxxxxxxxxxxxxxxxe@gmail.com has been permanently deactivated for over a year now. I have no idea why it's even asking me for this password.
James modificouno o
You get the SMTP server settings from your email provider and enter them on the screen I referenced above. You need to delete the old remaining entry for your old email account so it is not used anymore.