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Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Mail that should be received in my inbox is now going straight to my trash.

  • 3 respostas
  • 5 have this problem
  • 2 views
  • Last reply by Taruno

dznman
dznman
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This only started happening recently. Mail that I want to receive and have been receiving normally in my inbox, has all of a sudden started going straight to my trash. This only happens to some of my incoming mail. The selection of mail that goes to the trash seems random. There are no filters to block or move any of the senders of these emails. Why is this happening, and how can I get it back to normai?

This only started happening recently. Mail that I want to receive and have been receiving normally in my inbox, has all of a sudden started going straight to my trash. This only happens to some of my incoming mail. The selection of mail that goes to the trash seems random. There are no filters to block or move any of the senders of these emails. Why is this happening, and how can I get it back to normai?

Chosen solution

If I remove TB to reinstall it later, would I lose my saved messages, addresses and everything I have on it?

I use a PC, running Win. 7 SP1. Thanks for your reply! Taruno

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All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Got a spam filter in your anti virus? Might be an idea to turn it off.

dznman
dznman Question owner
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I don't have any spam filters, so I suspected a corrupted preference file. I'm on a Mac and I couldn't figure out which file was corrupted, so I ended up removing Thunderbird, reinstalling and re-setting up all my accounts and preferences... Tedious work but It's all good now.

Taruno
Taruno
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Chosen Solution

If I remove TB to reinstall it later, would I lose my saved messages, addresses and everything I have on it?

I use a PC, running Win. 7 SP1. Thanks for your reply! Taruno