Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Quick filter misses many matches. Why?

  • 2 respostas
  • 10 have this problem
  • 27 views
  • Last reply by Will.Rubin

Will.Rubin
Will.Rubin
more options

The Quick Filter is missing many matches, even for email created minutes before. Oddly, this only seems to be happening in "Sent" folders. Folders have 500 to 1000 messages. Inbox has many more and the quick filter does seem to work there. Quick filter misses matches in the body text only. Matches subject and other fields correctly. Does not miss all matches in the body ... older messages appear to be matched more often.

I tried normal search and it does find all the expected messages. I also tried rebuilding the global database with no change in behavior.

Any suggestions?

(Version 31.0 Windows 7 machine)

The Quick Filter is missing many matches, even for email created minutes before. Oddly, this only seems to be happening in "Sent" folders. Folders have 500 to 1000 messages. Inbox has many more and the quick filter does seem to work there. Quick filter misses matches in the body text only. Matches subject and other fields correctly. Does not miss all matches in the body ... older messages appear to be matched more often. I tried normal search and it does find all the expected messages. I also tried rebuilding the global database with no change in behavior. Any suggestions? (Version 31.0 Windows 7 machine)

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Quick filter misses matches in the body text only.

Has the message body been downloaded for those messages?

Will.Rubin
Will.Rubin Question owner
more options

Yes, they have been downloaded to the local machine.