Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Keep getting messages from sync

tix1
tix1
more options

Hi,

I don't want "Firefox sync" and never created a "sync" account. I use roboform to store logins and passwords. Since today I keep getting annoying pop ups from "sync" asking me if I want to "remember password" every time I want to login to soem site or account. How do I get rid of that?

Thanks

Hi, I don't want "Firefox sync" and never created a "sync" account. I use roboform to store logins and passwords. Since today I keep getting annoying pop ups from "sync" asking me if I want to "remember password" every time I want to login to soem site or account. How do I get rid of that? Thanks

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hmm, I don't think that is from Sync, but maybe from Firefox's built-in password manager? Try turning that off here:

"3-bar" menu button (or Tools menu) > Options > Security

Uncheck the box for "Remember passwords for sites"

Does that get rid of the prompts?

If not, could you post a screen shot of the prompt you're getting? This article has tips on capturing that: How do I create a screenshot of my problem? Please delete or obscure any personal information before posting. (There is a Browse... button below the text box to attach the image.)