Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Message to me-"Your firefox profile can not be loaded.

  • 1 resposta
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

more options

It may be missing or inaccessible." A folder appeared earlier that opened to a list of the profiles, which I saved, but when I followed the directions to change the name of the profile from default, it still wouldn't work. Shoul I have moved the folder with the profile somewhere. Right now it's on the applications page. Thanks! Betty McD I'm using Safari, because I can't get Firefox to come up. I uninstalled Firefox on applications to clear it out, but it only shows this message. B.

It may be missing or inaccessible." A folder appeared earlier that opened to a list of the profiles, which I saved, but when I followed the directions to change the name of the profile from default, it still wouldn't work. Shoul I have moved the folder with the profile somewhere. Right now it's on the applications page. Thanks! Betty McD I'm using Safari, because I can't get Firefox to come up. I uninstalled Firefox on applications to clear it out, but it only shows this message. B.

Chosen solution

See:

A likely cause is a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
Ler a resposta no contexto 👍 1

All Replies (1)

more options

Chosen Solution

See:

A likely cause is a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile