Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

When I open TB, under "Accounts", it only shows the option "Create a new account". Option: "View settings for this account" is NOT shown.

  • 1 resposta
  • 2 have this problem
  • 9 views
  • Last reply by Matt

jmu7783
jmu7783
more options

When I open TB, I no longer see any information about the TB account I've used for years. Instead, the main menu shows only "Accounts" -- "Create a new account - Email, Chat, Newsgroups, Feeds". Option: "View settings for this account" is NOT shown.

Also the main menu does NOT show "Email - Read messages, Write a New Message" or "Advanced features", etc..

The actual emails pertaining to the TB account I've used for years are still present under the "Users --> xxxxyyyy --> AppData --> Roaming --> Thunderbird' folder.

When I open TB, I no longer see any information about the TB account I've used for years. Instead, the main menu shows only "Accounts" -- "Create a new account - Email, Chat, Newsgroups, Feeds". Option: "View settings for this account" is NOT shown. Also the main menu does NOT show "Email - Read messages, Write a New Message" or "Advanced features", etc.. The actual emails pertaining to the TB account I've used for years are still present under the "Users --> xxxxyyyy --> AppData --> Roaming --> Thunderbird' folder.

Chosen solution

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

Ler a resposta no contexto 👍 0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared