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Blank screen when starting

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  • Last reply by ricke.

ricke.
ricke.
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When I click on firefox my screen comes up black with just the minimize and close buttons showing.

When I click on firefox my screen comes up black with just the minimize and close buttons showing.

Chosen solution

Sorry, please disable hardware acceleration as a temporary workaround. This is an incompatibility between Firefox 33 and some older graphics card/chipset drivers. More info: https://support.mozilla.org/questions/1025438

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Chosen Solution

Sorry, please disable hardware acceleration as a temporary workaround. This is an incompatibility between Firefox 33 and some older graphics card/chipset drivers. More info: https://support.mozilla.org/questions/1025438

ricke.
ricke. Question owner
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Thank you for your help.