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When I'm composing an email in AOL, the font size starts at one size and shifts to a second after typing a few characters. This doesn't happen when using Chrome

  • 3 respostas
  • 5 have this problem
  • 3 views
  • Last reply by cor-el

berylwing
berylwing
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When I'm composing an email in AOL, the font size starts out at the size that my signature is. Then, after a few characters, it decreases to a smaller size. The type size then stays at that smaller size for the rest of the email.

I thought it was an AOL problem, but when I was locked out of Firefox today and went to Chrome, I do not have the same problem when composing an email in Chrome.

I want to keep using Firefox, but this problem takes too much time to have to adjust the type size with every single email I write.

Thanks for your help.

When I'm composing an email in AOL, the font size starts out at the size that my signature is. Then, after a few characters, it decreases to a smaller size. The type size then stays at that smaller size for the rest of the email. I thought it was an AOL problem, but when I was locked out of Firefox today and went to Chrome, I do not have the same problem when composing an email in Chrome. I want to keep using Firefox, but this problem takes too much time to have to adjust the type size with every single email I write. Thanks for your help.

All Replies (3)

PieCrafted
PieCrafted
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Hello berylwing ,

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING:Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

PieCrafted modificouno o

FredMcD
FredMcD
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It might be that the Font is different between those two fields.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You may have zoomed the page(s) by accident. Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl/Command+0 (zero))

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"