Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

how to retrieve all info saved in my old sync account into the new sync one

  • 2 respostas
  • 4 have this problem
  • 2 views
  • Last reply by ffiore85

ffiore85
ffiore85
more options

Hello,

Yesterday I had to reinstall my ubuntu distro. I then tried to retrieve all info saved in Firefox https://account.services.mozilla.com/ but could not because Mozilla developed a new sync https://accounts.firefox.com/ feature. How could I solve this issue? I do not want to loose all the data I previously stored....

Thanks in advance

Hello, Yesterday I had to reinstall my ubuntu distro. I then tried to retrieve all info saved in Firefox https://account.services.mozilla.com/ but could not because Mozilla developed a new sync https://accounts.firefox.com/ feature. How could I solve this issue? I do not want to loose all the data I previously stored.... Thanks in advance

Chosen solution

Hello, here comes the solution I found. Install an old version of Firefox, connect with the old sync, wait till Firefox synchronizes all data, install a new version of Firefox and then follow https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync. Easy :)

Ler a resposta no contexto 👍 0

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

See this KB article - Sync your Firefox bookmarks, history, passwords and more

ffiore85
ffiore85 Question owner
more options

Chosen Solution

Hello, here comes the solution I found. Install an old version of Firefox, connect with the old sync, wait till Firefox synchronizes all data, install a new version of Firefox and then follow https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync. Easy :)