Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

T'bird stopped sending msg with attachments or save it in drafts

  • 2 respostas
  • 3 have this problem
  • 15 views
  • Last reply by rickj000

rickj000
rickj000
more options

When sending messages with attachments, I get the following error:

Sending of message failed. Unable to open the temporary file C:\Users\Rick\AppData\Local\Temp\moz_mapi\Document - 14101501 Dairy Queen Hastings - Created Nov 24, 2014.pdf. Check your 'Temporary Directory' setting. When I try to save it in Drafts:

Unable to save your message as draft. Unable to open the temporary file C:\Users\Rick\AppData\Local\Temp\moz_mapi\Document - 14101501 Dairy Queen Hastings - Created Nov 24, 2014.pdf. Check your 'Temporary Directory' setting.

There was possibly a Windows update a few days before the trouble.

I can't find 'Temporary Directory' setting and wouldn't know what to do with it if I found it.

When sending messages with attachments, I get the following error: Sending of message failed. Unable to open the temporary file C:\Users\Rick\AppData\Local\Temp\moz_mapi\Document - 14101501 Dairy Queen Hastings - Created Nov 24, 2014.pdf. Check your 'Temporary Directory' setting. When I try to save it in Drafts: Unable to save your message as draft. Unable to open the temporary file C:\Users\Rick\AppData\Local\Temp\moz_mapi\Document - 14101501 Dairy Queen Hastings - Created Nov 24, 2014.pdf. Check your 'Temporary Directory' setting. There was possibly a Windows update a few days before the trouble. I can't find 'Temporary Directory' setting and wouldn't know what to do with it if I found it.

Chosen solution

You need to delete the document from the C:\Users\Rick\AppData\Local\Temp\moz_mapi folder.

These folders etc are in the 'AppData' folder which is hidden by default. You can make hidden files and folders visible.

Ler a resposta no contexto 👍 0

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Chosen Solution

You need to delete the document from the C:\Users\Rick\AppData\Local\Temp\moz_mapi folder.

These folders etc are in the 'AppData' folder which is hidden by default. You can make hidden files and folders visible.

rickj000
rickj000 Question owner
more options

I could find no document in that folder so I renamed the moz_mapi folder and after a restart that seemed to work. T'bird must have made a fresh one.