Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on a menu item, the drop down box shows a tiny picture of the entire screen instead of the submenu items. Then the fonts change small, large etc

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by Elron

more options

When clicking on a menu item, the drop down box opens but it shows two tiny pictures of the entire screen and the drop box menu superimposed one over the other (drop box smaller than screen and on top). I can access the various submenu options, but the fonts keep changing from small to bigger etc. Any help would be greatly appreciated.

When clicking on a menu item, the drop down box opens but it shows two tiny pictures of the entire screen and the drop box menu superimposed one over the other (drop box smaller than screen and on top). I can access the various submenu options, but the fonts keep changing from small to bigger etc. Any help would be greatly appreciated.

Chosen solution

hello Elron, maybe that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Ler a resposta no contexto 👍 0

All Replies (2)

more options

Chosen Solution

hello Elron, maybe that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

more options

Hi Philipp, Indeed, that solves the problem. Thanks for your help!