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firefox hangs while loading web pages, unless I keep moving mouse

  • 1 resposta
  • 1 has this problem
  • 2 views
  • Last reply by philipp

dm12000
dm12000
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I tried upgrading Java, but didn't work. I am running windows Vista 64 bit. Happens with latest version of Firefox.

I tried upgrading Java, but didn't work. I am running windows Vista 64 bit. Happens with latest version of Firefox.

Chosen solution

hello dm12000, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware

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philipp
philipp
  • Moderator
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Chosen Solution

hello dm12000, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware