Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why doesn't the fennec screenshot add-on show up under my addons to be used when I need to use it? Where is it?

more options

I love this add on but after the last update it doesn't show up like it is supposed to. What happened?

I love this add on but after the last update it doesn't show up like it is supposed to. What happened?

All Replies (1)

more options

Hi JENNIFERCRES

  • 1. Which screenshot add-on do you mean?

One of the addons on:

https://addons.mozilla.org/en-US/android/search/?q=screenshot&appver=&platform=#

e.g. https://addons.mozilla.org/en-US/android/addon/fennec-screenshot/

  • 2. As you may know Mozilla doesn't support 3rd party add-ons (it's best to contact the add-on author for support) but i'll give it a quick try if you let me know:
    • what you did, what happened, what you expected
    • your Android OS version (KitKat 4.4, jellybean 4.1-4.3, etc) and
    • what phone or tablet you are using as well as which add-on!

Happy weekend!

...Roland