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Firefox keeps saying it has an update, to 35.0.1 available, but when I update, it doesn't seem to do anything, so keeps telling me to update HELP

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  • Last reply by ideato

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It seems to upload, and says changes will be complete when Firefox restarts, but then apparently, it never updates.

It seems to upload, and says changes will be complete when Firefox restarts, but then apparently, it never updates.

Chosen solution

Hello AdriftinSitka, please try to download and install firefox, do the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

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Chosen Solution

Hello AdriftinSitka, please try to download and install firefox, do the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you