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Netgear's routerlogin.com page works in IE but not properly in Firefox

  • 4 respostas
  • 1 has this problem
  • 4 views
  • Last reply by Vagirl9

jeffreywilens
jeffreywilens
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Using http://www.routerlogin.com to log in to my Netgear Genie (router control) page. It has a "Basic" and "Advanced" tab. The Basic tab page and sub-pages load just fine. But clicking on the Advanced tab, none of the pages will load.

This is only in Firefox 35.0.1. The Advanced tab pages load just fine in Internet Explorer.

Using http://www.routerlogin.com to log in to my Netgear Genie (router control) page. It has a "Basic" and "Advanced" tab. The Basic tab page and sub-pages load just fine. But clicking on the Advanced tab, none of the pages will load. This is only in Firefox 35.0.1. The Advanced tab pages load just fine in Internet Explorer.

Chosen solution

OK, can I ask if you have an ad-blocking or popup-blocking add on installed in your Firefox? If so a good start would be to disable it and try again. If not, then could you tell us which version of IE it does work in please. jeffreywilens said

Using http://www.routerlogin.com to log in to my Netgear Genie (router control) page. It has a "Basic" and "Advanced" tab. The Basic tab page and sub-pages load just fine. But clicking on the Advanced tab, none of the pages will load. This is only in Firefox 35.0.1. The Advanced tab pages load just fine in Internet Explorer.
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All Replies (4)

ITSNZ
ITSNZ
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Chosen Solution

OK, can I ask if you have an ad-blocking or popup-blocking add on installed in your Firefox? If so a good start would be to disable it and try again. If not, then could you tell us which version of IE it does work in please. jeffreywilens said

Using http://www.routerlogin.com to log in to my Netgear Genie (router control) page. It has a "Basic" and "Advanced" tab. The Basic tab page and sub-pages load just fine. But clicking on the Advanced tab, none of the pages will load. This is only in Firefox 35.0.1. The Advanced tab pages load just fine in Internet Explorer.
jeffreywilens
jeffreywilens Question owner
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You are correct. After posting here I found the solution on a Netgear forum. You have to disable Adblock Plus or the "Advanced Tab" windows will not open property in Netgear Genie. I disabled it for the router login page.

ITSNZ
ITSNZ
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Good show!

Vagirl9
Vagirl9
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My firefox updated to version 38.0.5 and when I log into my netgear router admin page the pages is not displaying correctly and is not functioning. I rolled back IE to IE 9 and the page is working. No popup blockers, disabled firewall. Deleted temp, history etc.