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Cannot connect to a website: how to fix?

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  • 1 has this problem
  • 2 views
  • Last reply by guigs

etownbreaker
etownbreaker
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For the past 2 days I haven't been able to connect to bandcamp.com. It was connecting fine before. So far, this is the only site I've encountered this problem. I used to receive this message: The server rejected the handshake because the client downgraded to a lower TLS version than the server supports. (Error code: ssl_error_inappropriate_fallback_alert) - Now it just never connects and refreshes whatever other URL was there before. I've rebooted several times, nothing. I can connect to blog.bandcamp.com however. All of the values in about:config have not been edited or are default. I'm not using Bitdefender either. Running Windows 7 with the latest updates (as of Feb. 13) & Firefox 35.0.1. Please help me fix this!

For the past 2 days I haven't been able to connect to bandcamp.com. It was connecting fine before. So far, this is the only site I've encountered this problem. I used to receive this message: The server rejected the handshake because the client downgraded to a lower TLS version than the server supports. (Error code: ssl_error_inappropriate_fallback_alert) - Now it just never connects and refreshes whatever other URL was there before. I've rebooted several times, nothing. I can connect to blog.bandcamp.com however. All of the values in about:config have not been edited or are default. I'm not using Bitdefender either. Running Windows 7 with the latest updates (as of Feb. 13) & Firefox 35.0.1. Please help me fix this!

All Replies (1)

guigs
guigs
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It may be that the site is defaulting to TLS 1.0. It is possible to change the default in Firefox. However before making changes to the default in Firefox please check the encryption of the certificate with the site. (Right click on the page and select Page Information and click on Security and open the certificate)

security.tls.version.fallback-limit set to one by default.

If the server does not use HSTS sites, it will fall back to TLS 1.0 [bug https://bugzilla.mozilla.org/show_bug.cgi?id=901695 901695]