Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 31.4 skips checking first pop account on launch with that account set to check for new messages at startup.

  • 5 respostas
  • 4 have this problem
  • 11 views
  • Last reply by Wayne Mery

more options

T-Bird Portable 31.4, originally used on WinXP and now on Win7. There are 4 email accounts it's set to check on startup, but it does not check the first one. I have uncheckmarked and recheckmarked the check-on-startup box in the account settings.

After the recheck interval I specified it does finally get mail for that account, or if I do a manual check, but if neither of those things happens then no matter how many times I launch T-Bird it never gets mail for that account. The account is set up identical to another account through the same ISP /mail server which does get checked. There are no error messages and I have no trouble using that account otherwise.

I tried to submit this text box a few minutes ago and received some sort of message that I wasn't authorized to view the page and it wiped out the text I wrote. Hope that doesn't happen again this time because it gets really annoying to try to be detailed and thorough then have your time wasted by your browser (Firefox) losing your post. Thanks.

T-Bird Portable 31.4, originally used on WinXP and now on Win7. There are 4 email accounts it's set to check on startup, but it does not check the first one. I have uncheckmarked and recheckmarked the check-on-startup box in the account settings. After the recheck interval I specified it does finally get mail for that account, or if I do a manual check, but if neither of those things happens then no matter how many times I launch T-Bird it never gets mail for that account. The account is set up identical to another account through the same ISP /mail server which does get checked. There are no error messages and I have no trouble using that account otherwise. I tried to submit this text box a few minutes ago and received some sort of message that I wasn't authorized to view the page and it wiped out the text I wrote. Hope that doesn't happen again this time because it gets really annoying to try to be detailed and thorough then have your time wasted by your browser (Firefox) losing your post. Thanks.

Wayne Mery modificouno o

Chosen solution

Figured out the problem. T-Bird should not have that "check on startup" box because it is misleading, in that having it checkmarked does not actually cause it to check on startup.

Instead there is another setting in Server Settings - Message Storage - Advanced, a checkmark box that reads "Include this server when getting new mail" that wasn't checkmarked.

In my opinion there should not be both checkmark areas, or at the least then checkmarking one or uncheckmarking should toggle the other one simultaneously, and it is even more odd that it's ambiguous in not mentioning "at startup" since it does in fact include that server when getting new mail at the timed interval setting.

Oh well, at least it works now.

Ler a resposta no contexto 👍 0

All Replies (5)

more options

Chosen Solution

Figured out the problem. T-Bird should not have that "check on startup" box because it is misleading, in that having it checkmarked does not actually cause it to check on startup.

Instead there is another setting in Server Settings - Message Storage - Advanced, a checkmark box that reads "Include this server when getting new mail" that wasn't checkmarked.

In my opinion there should not be both checkmark areas, or at the least then checkmarking one or uncheckmarking should toggle the other one simultaneously, and it is even more odd that it's ambiguous in not mentioning "at startup" since it does in fact include that server when getting new mail at the timed interval setting.

Oh well, at least it works now.

more options

Hi Dave. I don't follow your solution.

1. I know of only one location that affects *checking* for mail, and that is on the *main* "Server Settings" panel, in the "Server Settings" section. That section has an advanced button, but there is nothing under that button about checking new mail.

2. There is no such thing as Server Settings | Message Storage | Advanced, with checkmark box for "Include this server when getting new mail". However, under Sync and Stoarge there is a checkmark box that reads "Keep messages on this computer..."

So I am curious, and left wondering, what did you really change? Can you attach a screen shot? See https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

more options

I navigated as follows for this screenshot.

Tools - Account Settings - (clicked applicable account) Server Settings - (Message Storage) Advanced button -

more options

Now I have a new bug to report. When I received the email informing me you had replied, the link to this topic was barely noticeable.

There was a link to how to make a screenshot, a link to mark this as solved, a link to "this doesn't resolve my problem", a link to "Browse for unsolved questions and help a Firefox user", but the link to just launch a browser to view the topic was obscure, tiny, "click here" at the end of the email where normally there would be an unsubscribe link instead.

There should have been a honkin'big button smack dab in the middle of the email to do what most people prefer, to visit the topic.

more options

Thanks for the screen shot. I didn't know that dialog existed.

Weird behavior. See http://kb.mozillazine.org/Automatically_download_messages and https://bugzilla.mozilla.org/show_bug.cgi?id=563334