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On emails we send, our address shows as a / (slash) on the computer we send it to.

  • 3 respostas
  • 2 have this problem
  • 13 views
  • Last reply by FredMcD

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On Explorer, Google, and Google Chrome that is what people we send an email to see on their computer .... on Firefox all they see is a slash / .... several of our friends have deleted these emails because they do not know who they are from .... how to I reset Firefox to correct this problem

Note from Moderator: Please do not include e-mail address in your post since the only thing it will achieve is getting spammed by spambots. Thanks! E-mail has been removed to protect your privacy

On Explorer, Google, and Google Chrome that is what people we send an email to see on their computer .... on Firefox all they see is a slash / .... several of our friends have deleted these emails because they do not know who they are from .... how to I reset Firefox to correct this problem <sup>Note from Moderator: Please do not include e-mail address in your post since the only thing it will achieve is getting spammed by spambots. Thanks! E-mail has been removed to protect your privacy</sup>

Moses modificouno o

Chosen solution

FredMcD said

Security Issue: Update your Flash Player v16.0.0.305
https://www.adobe.com/products/flashplayer/distribution3.html

Are you using the e-mail providers wed site to send these messages? Before you send the next message, STOP ! Check what is listed as the sender. Add your address in the CC: line. When you get that message back, is the sending address the same or different?


did as you suggested .... we use AOL as our homepage ...noticed in Firefox the top line on the email from showed our email address with a / in front of it .... checked same homepage on explorer, google, and google crome, no / .... went back to Firefox and erased the / .... seems to have worked

help appreciated

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Security Issue: Update your Flash Player v16.0.0.305
https://www.adobe.com/products/flashplayer/distribution3.html


Are you using the e-mail providers wed site to send these messages? Before you send the next message, STOP ! Check what is listed as the sender. Add your address in the CC: line. When you get that message back, is the sending address the same or different?

more options

Chosen Solution

FredMcD said

Security Issue: Update your Flash Player v16.0.0.305
https://www.adobe.com/products/flashplayer/distribution3.html

Are you using the e-mail providers wed site to send these messages? Before you send the next message, STOP ! Check what is listed as the sender. Add your address in the CC: line. When you get that message back, is the sending address the same or different?


did as you suggested .... we use AOL as our homepage ...noticed in Firefox the top line on the email from showed our email address with a / in front of it .... checked same homepage on explorer, google, and google crome, no / .... went back to Firefox and erased the / .... seems to have worked

help appreciated

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Good to hear, Safe Surfing.