Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Since download of Firefox Hello desktop & laptop both on Windows 7 are very slow even after refresh, download history removed and anti virus software turned off

  • 3 respostas
  • 1 has this problem
  • 1 view
  • Last reply by Mi8k6e

Mi8k6e
Mi8k6e
more options

Since download of Firefox Hello my home desktop & laptop, both on Windows 7, are very slow to open. I have refreshed firefox, removed download history and turned off the anti virus software in extensions. All the plugins are up to date. Can we revert back to Firefox without Firefox Hello?

Since download of Firefox Hello my home desktop & laptop, both on Windows 7, are very slow to open. I have refreshed firefox, removed download history and turned off the anti virus software in extensions. All the plugins are up to date. Can we revert back to Firefox without Firefox Hello?

All Replies (3)

user633449
user633449
more options

Firefox Hello is simply a wrapper for technology already in Firefox, it doesn't negatively impact performance if you aren't using it. Are you saying that your entire computer is slow or just Firefox?

Mi8k6e
Mi8k6e Question owner
more options

Only Firefox is slow. Opening task manager during Firefox opening process shows very high cpu usage.

Mi8k6e
Mi8k6e Question owner
more options

Automatic update to 36.0.1 on March 9th has cured the issue. Thanks.