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cannot set up email account for Mail.com comes up with "Incoming server already exists"

  • 3 respostas
  • 1 has this problem
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  • Last reply by paul

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When setting up account for email or mail.com I have both, it puts in the correct settings but when you press done it comes up with this


"Incoming server already exists."

I then went to manual settings press retest and try and press done again same answer "Incoming server already exists."

i tried to press advanced config button and get same message

have set up multiple email addresses even one I had to set manually so i have done this before but this time the system has me stumped

When setting up account for email or mail.com I have both, it puts in the correct settings but when you press done it comes up with this "Incoming server already exists." I then went to manual settings press retest and try and press done again same answer "Incoming server already exists." i tried to press advanced config button and get same message have set up multiple email addresses even one I had to set manually so i have done this before but this time the system has me stumped

Chosen solution

I have just gone back to try again and it worked first time, I did nothing special.

The first time i tried I could not get the password right, by the time I got it right was when I had the problem.

The only thing different this time is that i have restarted the computer and now i put in the password right the first time.

the only thing I can think of is that it had not reset after i put in the wrong password.

hope this helps other people

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All Replies (3)

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have a look in Tools menu (alt+T)> account settings and see if you have an account configured with the same name. A name change in there might be all that is needed.

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Matt said

have a look in Tools menu (alt+T)> account settings and see if you have an account configured with the same name. A name change in there might be all that is needed.


Thank you i have looked through all the accounts even the outgoing ones and i have nothing similar

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Chosen Solution

I have just gone back to try again and it worked first time, I did nothing special.

The first time i tried I could not get the password right, by the time I got it right was when I had the problem.

The only thing different this time is that i have restarted the computer and now i put in the password right the first time.

the only thing I can think of is that it had not reset after i put in the wrong password.

hope this helps other people