Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

"Can not find archive file"

  • 3 respostas
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

LibertyGuy62
LibertyGuy62
more options

Running "Firefox Setup 37.0.exe" downloaded from https://www.mozilla.org/en-US/firefox/all/ and https://download.mozilla.org/?product=firefox-37.0-SSL&os=win&lang=en-US I get the message: "Can not find archive file". This suggests a problem with the file. Please advise.

Running "Firefox Setup 37.0.exe" downloaded from https://www.mozilla.org/en-US/firefox/all/ and https://download.mozilla.org/?product=firefox-37.0-SSL&os=win&lang=en-US I get the message: "Can not find archive file". This suggests a problem with the file. Please advise.

All Replies (3)

philipp
philipp
  • Moderator
more options

hi, does it make a difference when you right-click the installer and run it as administrator?

LibertyGuy62
LibertyGuy62 Question owner
more options

philipp said

hi, does it make a difference when you right-click the installer and run it as administrator?

Nope.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to clear the Windows %temp% folder.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.