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Account Verification link(s) don't work.

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  • 9 have this problem
  • 2 views
  • Last reply by guigs

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I'm trying to sign in to Firefox after an absence due to XP's termination. You've sent me a link to verify my identity 6 times and none of the links have worked. I get an error message that says you "will work on it" but nothing happens. Help! (This is the only question option I found for which the "Ask a Question" screen was functional. Please don't ignore this message because the question category doesn't match my question.)

I'm trying to sign in to Firefox after an absence due to XP's termination. You've sent me a link to verify my identity 6 times and none of the links have worked. I get an error message that says you "will work on it" but nothing happens. Help! (This is the only question option I found for which the "Ask a Question" screen was functional. Please don't ignore this message because the question category doesn't match my question.)

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HI MarilynConant, I understand that there are 6 links that were sent to verify an account. However I do not know which service this is an issue for.(Although I do understand that it is not the category the question is currently in)

When a new link is generated, all previous ones will expire. Are you trying to log into sync accounts at https://accounts.firefox.com?