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I am using MozBack up, when I followed the Wizard instructions a file was saved to my portable hard drive. I went back to Thunderbird and my inbox was deleted

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  • Last reply by Tigertiger

Tigertiger
Tigertiger
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I am using MozBack up, when I followed the Wizard instructions a backup file was saved to my portable hard drive. I went back to Thunderbird I found the contents of my inbox was deleted. Sent and deleted folders were not deleted. I then went back to MozBackup and followed the instructions to restore the information to my inbox but this did not happen. What did I do wrong.

I am using MozBack up, when I followed the Wizard instructions a backup file was saved to my portable hard drive. I went back to Thunderbird I found the contents of my inbox was deleted. Sent and deleted folders were not deleted. I then went back to MozBackup and followed the instructions to restore the information to my inbox but this did not happen. What did I do wrong.

Chosen solution

incredible as it may sound. Mozbackup has nothing to do with Mozilla or Thunderbird. If you have questions about mozbackup I really don't know where you go.

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Matt
Matt
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Chosen Solution

incredible as it may sound. Mozbackup has nothing to do with Mozilla or Thunderbird. If you have questions about mozbackup I really don't know where you go.

Tigertiger
Tigertiger Question owner
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Tigertiger said

I am using MozBack up, when I followed the Wizard instructions a backup file was saved to my portable hard drive. I went back to Thunderbird I found the contents of my inbox was deleted. Sent and deleted folders were not deleted. I then went back to MozBackup and followed the instructions to restore the information to my inbox but this did not happen. What did I do wrong.
Tigertiger
Tigertiger Question owner
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Thanks for your time