Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

One of your filters uses a custom header that contains an invalid character ....

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by Magini

more options

When I send an email the following error message is displayed:

"One of your filters uses a custom header that contains an invalid character, such as ':', a non-printable character, a non-ascii character, or an eight-bit ascii character. Please edit the msgFilterRules.dat file, which contains your filters, to remove invalid characters from your custom headers."

This is followed by a message saying that the email has been sent and saved despite the error.

The problem happened after transferring to Windows 10 (from Win 7)

I have deleted ALL msgFilterRules.dat files and ALL filters, but the message persist.

Any suggestions on what else to try?

Thanks, Ben

When I send an email the following error message is displayed: "One of your filters uses a custom header that contains an invalid character, such as ':', a non-printable character, a non-ascii character, or an eight-bit ascii character. Please edit the msgFilterRules.dat file, which contains your filters, to remove invalid characters from your custom headers." This is followed by a message saying that the email has been sent and saved despite the error. The problem happened after transferring to Windows 10 (from Win 7) I have deleted ALL msgFilterRules.dat files and ALL filters, but the message persist. Any suggestions on what else to try? Thanks, Ben

Chosen solution

Problem solved.

After deleting all imap mail folders/entries the problem went away.

Ler a resposta no contexto 👍 0

All Replies (1)

more options

Chosen Solution

Problem solved.

After deleting all imap mail folders/entries the problem went away.